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Privacy Policy

PRIVACY STATEMENT

YOUR PERSONAL INFORMATION

WholeDent.com online shopping experience requires the gathering of personal information from our clients as part of our purchasing process. This personal information includes details such as the full name of the client, his address, his email address and cell phone number. 

When browsing through our online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Our email marketing may send you updates and notifications on our store, new products, seasonal discounts, etc. The email marketing service is a registered service, where the client provides his permission for this type of marketing to take place, and he may opt out from the service at any time. 

 CONSENT

WholeDent.com makes sure it receives consent on both transactions and marketing activities. With regards to purchasing and transactions - all personal information provided implies your consent to utilize such information for the use of verifying credit card credentials, placing an order, dispatching a shipment and receiving requests for replacement when relevant.  

For using your information for marketing purposes, WholeDent.com will ask for explicit consent for such activities, which our clients will be able to opt out at any given time. 

Withdrawing consent: if you change your mind regarding our marketing activities, you may withdraw your consent by contacting us at info@wholedent.com. You may also request to remove all saved personal information on the website once your purchases have been received and there are no pending orders under your account details. 

DISCLOSURE

We may be legal obligated disclose your personal information if we are required to do so be legal and authorities if you violate our Terms of Service.

 SHOPIFY

Our online store is based on Shopify Inc. digital infrastructure. As Such, Shopify Inc. provide us with an online e-commerce platform that allows us to sell our products and services to you. All our client’s personal data is stored within Shopify’s data storage, databases, and the general Shopify application. Shopify stores your personal information on a secure data server behind a firewall.

Payment Method: If you choose to purchase with a direct payment gateway, Shopify will store your credit card data. The payment data will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete the purchase transaction. Once completed, your purchase transaction information will be deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 THIRD-PARTY SERVICES

In general, third-party providers service provides used by WholeDent.com will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, certain service providers may be located in, or have facilities located at, countries which have instated specific legal or regulation requirements or jurisdictions. As such, if you select to proceed with a transaction that involves the services of a third-party service provider, your personal information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our WholeDent.com Terms of Service.

Links:  When you click on links within our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites, and encourage you to read their privacy policy & statements.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow the industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 COOKIES

 Here is the list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 AGE OF CONSENT

 By using this site you declare that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

 If you would like to: access, correct, amend or delete any personal information you have provided us, register a complaint, or simply want more information in general, or on Privacy Policy, please write to our Privacy Compliance Officer at: info@wholedent.com
an email titled: ‘Privacy Policy Issue’, or by mail
To: WholeDent
229 E 85th st. Unit 333
New York, NY
10028
United States

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